General conditions of sale

1. Making an order on www.centrolampade.com online store, the customer declares to have taken vision of all the information provided to him during the purchasing procedure and to accept in full the terms and conditions of payment and later transcribed.


2. Is excluded any right of the customer to damages or compensation, and any contractual or extra-contractual liability for direct or indirect damages to persons and/or things, caused by the lack of acceptance, even partial, of an order. 
In case of unexpected unavailability of goods and non-acceptance of the order will not be made any charge to the customer.

Purchase mode

3. the correct reception of the order is confirmed by the Centre through a Lamps system reply by email, sent to the email address communicated by the customer. This confirmation message will show the date and time of the order, an "order number" and a "customer code", to be used in any further communication with the Central System. 

4. It is the responsibility of the customer to register with the correct data and keep such data using the logon credentials.

Payment mode

5. Credit card purchase of goods with payment methodsPayPal, bank transfer or cash in advance. 

The card transaction takes place through the PayPal portal's electronic system that uses a secure server, at no time of purchase the portal's electronic system Center lamps and no staff member is able to know the number of the customer's credit card, which is provided by the customer to the Secure Server of the Bank over a secure, encrypted internet connection according to current standards of the market for online payments. 

6. All currency amounts displayed on the Center table lamps are expressed in Euro, is the currency of reference.

Terms and delivery costs

7. Center the lamps may in some cases only accept orders for delivery in Italian territory. 

8. For each order placed on www.centrolampade.com, Central invoice Lamps of the material shipped, sending it via e-mail to the holder of the order, pursuant to section 14.445/2000 D.P.R and DL 52/2004. For the issuance of the invoice, are authentic information provided by the customer at the time of order. No variation in the invoice will be possible after the issuance of the same. 

9. The expenses of delivery are explicitly highlighted at the time of execution of the order. Some promotions may propose equal discounts to shipping costs for orders over a certain value determined by bidsame. The payment of the goods by the customer will be using the credit card or bank transfer, the credit card charge will be applied by the Centre. Nothing is more due by the customer in relation to the total order. 

10. The timing of execution of the order are of 48 hours if all merchandise is available. No liability can be imputed to Lamps Centre in case of delay in delivery than ordered by the couriers. 

11. Upon delivery of the goods by the carrier, the customer is obliged to check: the number of packages over matches that given in the transport document; that the packaging is intact, undamaged nor wet or anyhow altered, even in the closing materials (metal strapping or duct tape).

Any damage to the packaging and/or the product or the mismatch in the number of packages or of the indications, must be immediately challenged by affixing WRITTEN CONTROL RESERVE on the proof of delivery of the courier. Once signed the document of courier, the customer cannot oppose any complaint about the appearance of what is delivered. 

Any problems inherent physical integrity, or completeness of the products received must be reported within 7 days from delivery,accordance with the procedure laid down in this document. 

12. In case of withdrawal within 5 working days of this material in storage at warehouses of courier due to repeated inability to delivery delivery indicated by the Customer at the time of order, the order will be automatically cancelled.

Right of withdrawal

13. Pursuant to art. 5 DL 185/1999, if the customer is a consumer, has the right to withdraw from the contract of purchase for any reason, without explanation and without penalty, except as indicated in paragraph 15. 

14. To exercise this right, the customer must send a Lamps Centre communication to this effect, within 10 working days from the date of receipt of the goods. Such notice shall be sent by registered letter with acknowledgement of receipt, addressed to Lamps Centre-Viale Piave 215, Brescia (BS) or by telegram or fax sent within the aforementioned term of 10 days and followed by a confirmation by registered letter with acknowledgment of receipt sent STRICTLY within 48 hours. Surviving once the above notice of withdrawal, the Center will quickly communicate Lamps to the customer instructions on how to return the goods that must be at the Centre of the Lamps within 10 days from the authorization.

15. right of withdrawal is however subject to the following conditions:
-the right applies to product purchased in its entirety; It is not possible to exercise the recess only on part of the purchased product;
-the good purchased must be returned unopened and in the original package, complete in all its parts (including packaging and any documentation and accessory equipment);
-to limit damage to the original package, we recommend that, whenever possible, place it in a second box;
-must be avoided in all cases affixing labels or adhesive tapes directly on the original packaging of the product;
-by law, shipping charges related to returning of the goods shall be borne by the client;
-shipping, until the certificate of receipt in our warehouse, is under the full responsibility of the customer;

in case of damage of the goods during transport, the Center will give the customer communication Lights of the happen (within 5 working days from receipt of the goods in their warehouses) to allow it to file a timely complaint against the courier chosen by him and obtain a refund of the value of the good (if insured); in this case, the product will be made available to the customer for his return, simultaneously eliminating the request for withdrawal;

Lamps Centre is not liable in any way for damage or theft/loss of goods returned by uninsured shipments.

16. without prejudice to any recovery costs for damages assessed packing original Lamps Center will refund to the client the full amount already paid, net of shipping costs incurred, within 14 days of return of the goods, by reversing procedure of the amount charged on your credit card or by bank transfer. In the latter case, the customer will promptly provide bank details on which obtain reimbursement (IBAN code of the holder of the Bill). 

17. The right of withdrawal is void for lack of totally essential condition of good health (packaging and/or its content), in cases where the Centre ensure Lamps:
-lack of external packaging and/or original internal packaging;
-the absence of integral elements of the product;
-damage of the product for different causes from its transport.

In the case of forfeiture of the right of withdrawal, the Center will return Lamps to the sender the good purchased, charging at the same shipping costs.

Privacy

18. personal data requested during the order are collected and processed in order to meet the Customer's demands and expressed will not under any circumstances and no title givento third parties. Lamps Center guarantees its customers the respect of the rules on the processing of personal data subject to privacy code referred to DL 196 of 30.06.03. 

Holder of the treatment is Lamps Centre-Viale Piave 215-25127 Brescia (BS)

Complaints

19. Any complaint must be addressed to Lamps Centre-Viale Piave 215-25127 Brescia (BS).

Applicable law

20. The contract of sale between the customer and the Center means Lamps ended in Italy and governed by Italian law. For the resolution of disputes arising from civil and criminal conclusion of this sales contract, if the customer is a consumer, the territorial jurisdiction is the Court of reference of your municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of Brescia.